Hello,
Why can’t the stand adjust up so that the screen is higher? It is not ergonomic at all when being used as a regular monitor. I have the cintiq 27 and it’s too low. I have the 30 spacer that came with my stand. I don’t think a 50 spacer will be enough as that’s only 20cm more. It needs to go up multiple inches so I’m not looking down all the time. Is there a way to pull the screen up higher? I am just not sure this will work for my workflow.
Thanks for your quick attention and willingness to find a solution. I really appreciate it and it shows how much you care about your product and your customers. Right now my eyeline is coming only 9cm from the top of the Cintiq 27 screen. It should come more into the middle, which would be maybe another 10cm higher than the current configuration, which is with the spacer that was included in the Xoot Pro stand box. Perhaps we could do a little less. I am not sure what size that is, so let me know what you think would work best. I used to have a monitor stand but with the clamp in the back, that’s no longer a possibility.
See above.

Hi @Admin, Doesn’t seem like I’ve received a response? Please advise.