This privacy policy is issued on behalf of XOOT Inc, 12311 SE 23rd St., Bellevue, WA 98005, USA. It describes how your personal information is collected, used, and shared when you visit or make a purchase from  (the “Site”).

If you have any questions about this policy or our use of your personal information, you may contact us at contact@xoot.pro

ABOUT XOOT

XOOT Inc. is a U.S Registered company that manufactures and sells a range of high-quality accessories for pen displays. We also offer guidance, services, and support related to these products. We understand the importance of privacy and take our responsibility to protect your personal information seriously.

SCOPE

This privacy policy outlines how XOOT INC (“XOOT,” “we,” “us,” or “our”) collects and uses information related to you when you: 

  • Use our websites www.xoot.pro 
  • Purchase and use our products or services 
  • Use our mobile applications 
  • Interact with us through our websites, phone, email, live chat, social media, fax, postal mail, courier, or in-person meetings 



Our website and app may provide links to third-party websites or services, this privacy policy only applies to the information we collect and use through our Services. To learn how third-party websites or services use your information, please refer to their respective privacy policies. We encourage you to review this policy carefully to understand our policies and practices regarding your information. By using our website and app, you accept and consent to the use of your information as described here.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

    – “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    – “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    – “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site, for example, by generating analytics about how our customers browse and interact with the Site, to create marketing and advertising campaigns and to assess the success of our marketing and advertising campaigns.

Here more ways we may use the information we collect from you:

To provide and support our Services. We use your personal information to provide and manage our Services, communicate with you about our Services, and meet any contractual obligations we may have with you. Additionally, we use your personal information to support your use of our Services and to ensure the quality and security of our Services.

o We use your personal information to provide you with any requested or purchased Services, such as reports, consulting services, training, technical support, and other support services.

o We may use your personal information to implement our software or applications. We only keep temporary copies of the data we access, use, or create for as long as necessary.

o We may also use your personal information to provide you with updates, notices, security alerts, support, and administrative messages.

o To improve our customer service, we record all calls for support and keep records of our communications with you and others.

o We also use your personal information to manage your account, verify your identity, and perform accounting functions.

o We use your personal information to provide you with relevant product information via our websites. Additionally, we may provide you with information about third-party applications and their terms of use and privacy policies when you purchase their applications on our websites.

o We may use your information to personalize your experience on our websites and to carry out any other purpose for which you have provided us with your personal information (subject to applicable data protection laws).

  • To authenticate your identity and personalize content. When you create or log in to your XOOT account, we use your personal information to provide you with access to our Services. We use your personal information to verify your identity and manage access to your XOOT account. This account enables us to respond to your requests and inquiries, process your orders, and provide you with the necessary support and services. If you choose to link your XOOT account to your personal social media account, we use personal information relating to your social media accounts to create or access your XOOT account.
  • To prevent fraudulent or illegal activity. We use your personal information to protect, investigate, and prevent fraudulent, unauthorized, or illegal activity on or related to our Services.
  • To meet legal requirements. We may use or disclose your personal information when necessary to comply with legally mandated reporting, subpoenas, court orders, or other legal process requirements.
  • To market and improve our products and services and create new ones. We use your personal information to:

o conduct marketing activities to inform you about our products, services, and events.

o conduct surveys about our Services and your use of our Services.

o administer contests or sweepstakes, send promotional emails, process entries, notify participants of winners, comply with applicable laws and regulations for contests, sweepstakes, and rewards, and deliver rewards.

  • Furthermore, we may use information for analytical purposes and to operate, maintain, and improve our products and services. We may also use information to create new products and services.
  • Other purposes. We may use your information for any other legal, business, or marketing purposes that are consistent with this Policy.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example we use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.



BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

 

You can opt out of targeted advertising by:

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    FACEBOOK – https://www.facebook.com/settings/?tab=ads

    GOOGLE – https://www.google.com/settings/ads/anonymous

    BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

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Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

DO NOT TRACK

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YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We reserve the right to modify this Policy at any time, and we encourage you to check it regularly. If we make any significant changes to this Policy, we will notify you by email or by posting a notice on our Websites before the changes take effect. We will also post any modifications or changes to the Policy on our Websites. It is your responsibility to keep your contact information up to date with us. By continuing to use our Websites after we update this Policy, you agree to the processing of your personal information as described in the updated Policy.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact@xoot.pro.