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No. Here’s the long answer: We do not include a USB C DisplayPort capable cable because the maximum length is limited to “Cable length should be 2.0 m or less for Gen 1 and 1.0 m or less for Gen 2.” This would only leave about 0.6m (2ft) of cable sticking out of the back of the…
We are just getting our first shipment XOOT_Pros. At this time we do not yet sell Upgrade Kits. However, With the second manufacturing run we will order our first batch of upgrade kits. Each kit will contain all the parts required to change the Kit type of a XOOT_Pro. We still determining some of…
Please check whether your current desk setup is compatible with a XOOT system before purchase by checking the following Desk Compatibility Guide.
You can buy them from our online store through accessing this link: https://xoot.pro/product-category/spare-parts/ We do keep a stock of many spare parts not listed on the website, email support@xoot.pro is have questions.
We have 4 XOOT_Pro Kits for specific Wacom Cintiq screens that are intended to match only one display Model: Cintiq Pro 24 Cintiq Pro 32 Cintiq Pro 27 Cintiq 27 QHD Our “Generic Kit” is the MT11. It’s for displays with VESA mounting holes (100×100 and 75×75). We have a list of pre-qualified displays:…
XOOT_Pro is a new product. Registering your XOOT_Pro (by scanning the QR code on your instruction manual) will match you to the specific arm (Serial Number, Date of Manufacturer, Kit Type, etc…) If we detect there is a problem with a manufacturing lot, we’ll be able to contact you and let you know.
There is a quick video to test touch operation: https://xoot.pro/instructions/pro/#QuickBrakeCheck If there is a problem: We have a step by step troubleshooting guide.
The XOOT_Pro is currently only available through our website xoot.pro
The XOOT_Pro MT11 Kit is our generic kit intended work with a wide verity of screens. If your screen is not listed as a pre-qualified screen, you will need to go through the MT11-Screen-Compatibility-Guide to check if it will work.
No, at the moment XOOT only shipping to in North America (Untied States, Canada, Mexico). We plan on expanding to new regions (YES, We hear you Europe) but, we’re a tiny company. If we bit off more than we can chew things will go badly. Let us first figure out how to run one region,…